Right of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period is 14 days from the day you or a third party designated by you, who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must inform us:

Rocket Empire GmbH
Fricke Straße 2
04105 Leipzig
Germany
Phone: +49 176 31656451
Email: info@rocket-empire.com

by means of a clear statement (e.g., a letter sent by post or email) of your decision to withdraw from this contract. You may use the attached sample withdrawal form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notice concerning the exercise of the right of withdrawal before the withdrawal period has expired.

 

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse you for all payments received from you, including delivery costs (except for additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and at the latest within 14 days from the day we receive notice of your withdrawal from this contract.

We will carry out the reimbursement using the same payment method you used for the original transaction, unless we have expressly agreed otherwise with you. In no case will you be charged any fees for this reimbursement.

We may withhold the reimbursement until we have received the returned goods or until you have provided proof that you have returned the goods—whichever is the earlier.

You must send back or hand over the goods to us without undue delay and in any event no later than 14 days from the day on which you notify us of the withdrawal from this contract. The deadline is met if you send the goods before the period of 14 days has expired.

You shall bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

 

Sample Withdrawal Form

If you wish to withdraw from the contract, please fill out this form and return it to:

To:
Rocket Empire GmbH
Fricke Straße 2
04105 Leipzig
Germany
Email: info@rocket-empire.com

I/we () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods:

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Ordered on: ____________ / Received on: ____________

Name of consumer(s): __________________________
Address of consumer(s): _______________________

Signature of consumer(s) (only if this form is submitted on paper): _____________________

Date: _______________

(*) Delete as appropriate.